The Checklist Manifesto by Atul Gawande

A friend at Barnes and Noble mentioned this to me, and I started it the other night. Very interesting little book about how complex tasks from using medical procedures to building skyscrapers to flying jet planes can be made significantly safer by using checklists. It is not unlike a Malcolm Gladwell book; in fact, he endorses it himself.

From the book:
Checklists seem able to defend anyone, even the experienced, against failure in many more tasks than we realized. They provide a kind of cognitive net. They catch mental flaws inherent in all of us--flaws of memory and attention and thoroughness. And because they do, they raise wide, unexpected possibilities.